An 18 point evaluation of the web rotate product viewer

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This is part 6 of our 10 part series comparing 360 product viewers. In this review we are taking a look at:

 

 

 

Web rotate product viewer

http://www.webrotate360.com/360-product-viewer.html

 

In this next review we backslide a bit. This viewer is a little funky. Right away we noticed several bugs and it has limited functionality. Its also tied into a strange piece of software that you're required to use. 

We are over the hump. This is on post 6 of 10. So far we have covered:

Once again, we have linked up each one's criteria title back to this original post for reference.

 

 

 

Consumer Experience

 

Load timeRating: 0 out of 20

This viewer doesn't preload images. They are requested as the use attempts to rotate the product. This provides a really terrible user expereince.

ZoomRating: 13 out of 20

They are loading higher resolution images when zooming so load speed is optimized. But, they are loading the entire high res image which limits the zoom capabilities.

Full ScreenRating: 15 out of 15

Their full screen works great. 

UsabilityRating: 1 out of 20

I am not really sure they even deserve this point. I found the viewer complete unusable.  

Unified experienceRating: 0 out of 5

They don't have a unified experience. 

DisabilitiesRating: 0 out of 10

It appears that the developers did not consider disabled individuals. 

 

 

Functionality

 

 

Desktop compatibilityRating: 5 out of 25

It doesn't really work all that well.

Mobile compatibilityRating: 20 out of 25

It actually functions pretty well on a phone...strange

DesignRating: 10 out of 20

It's better then some of the others, but overall it looks a little clunky.

ResponsivenessRating: 1 out of 10

It's the least responsive viewer we have seen thus far.

 

 

Adaptability

 

 

FlexibilityRating: 3 out of 10

You are tied to this software that you're required to download in order to user their viewer. 

Multilingual supportRating: 10 out of 10

They allow for any text to be passed right through to the hint text on the viewer. Nice work.

Automated test suiteRating: 0 out of 10

There is no automated test suite.

Inline embedRating: 20 out of 20

The only way this viewer works is inline. 

 

 

Service

 

 

LicensingRating: 2 out of 10

It seems completely mixed up. It is not only confusing but many of the features availabe on free and paid don't even make sense. 

SupportRating: 15 out of 15

Finally email and telephone support. They even have a live chat feature.

DataRating: 10 out of 10

They appear to have an uncoming release for google analytics. It's available in a beta release at the date of this post.

HostingRating: 0 out of 15

No hosting is provided, so it's up to you to figure that out. 

 

 

 

 

This viewer was pretty dismal. It's total rating was:

 

 

 

Rating: 125 out of 270

 

 

 

We will continue to our series throughout the next few weeks and finish off with a final stack ranking of 360 product viewers so make sure to sign up for our email newsletter in our website footer to receive notifications about new posts and updates!